TRAINING
Outbound
Training

High Adventure Activities

Game Based Learning

Team Building

Leadership

Sales Training

Stress Management

Time Management

 

Leadership Skills

 

Leadership is a mindset and not a designation. A leader is able to assert and influence everyone.Leadership Skills training  gives you an insight into the various styles of leadership. The aim is to help trainee's understand the different styles of leadership. The session will also cover the various ways a leader can influence and persuade his team. The idea is to help one understand the distinction between managing and leading. The idea is to help develop every trainee to a level where he/she is able to seamlessly switch roles from a  manager to a leader and gradually develop to being a coach.

Mangerial Effectiveness

Being able to manage the available resources effectively is key to the smooth functioning of the people and processes. It is the ability to strike the right balance between process and people. The objective of the training is to ensure that the participants understand the importance of managing self effectively. The aim is to train every participant  to be competent in the area of interpersonal communication which will help them achieve superior performance from the team. The manager is someone who  is able to effectively delegate and create a succession plan & effectively communicate and drive change within the organization.

Analytical Thinking

Analytical thinking is critical for leaders at all levels in the organisation to help them achieve their goals. This training program will enhance logical  and rational thinking that will enable an individual to arrive at carefully thought decisions.This training is a must for individuals looking to correctly diagnose, develop and manage a well crafted strategy to take on the competition and ensure that they deliver sustainable results. 

Planning & Organising Skills

 

Planning is quintessential to the success of any task. This followed by organising and mobilizing the resources and see through it till execution.  The objective of the training is to ensure that the trainees  understand the essential principles of planning and organizing. The goal is to introduce different types of planning and various stages in a business and its importance to the overall objective of the organization. The aim is to drive in that there is a difference between being neat and being organized. In totality, the purpose of undergoing this training is to ensure that every employee has the right skills that enable him/her to plan & organize tasks meticulously to the detail, leaving almost zero chances for error during execution.

Supervisory Skills

A supervisor is someone who plays essential role in a team and its final output. Often being the first reporting manager for a team, the supervisor has to ensure that the team gels as a unit and performs to achieve team goals. The objective of the training is to ensure that the participants gain  powerful supervisory skills to enhance their ability to perform effectively. The training program clearly outlines the challenges that are faced by supervisors and equips them with the tools and techniques that help them perform with improved efficiency. The aim of the training is to develop the supervisors as effective and influential leaders capable of  developing their teams and driving positive results.

First Time Managers

Being a manager for the first time is certainly very motivating and exciting. However, it comes with a new set of challenges for the first time manager. There is a need for a transition or a change in the mindset from being an individual contributor to team leader.  The objective of the training program is to develop and nurture first time managers into thoughtful leaders. This training will develop their capabilities to manage teams effectively by accepting new responsibilities. This training will ensure that they can perform across with all the team members effortlessly by effectively making use of strong communication and influencing techniques. The aim of the training is to equip the managers the ability to easily switch styles as a leader and as  a manager.

Problem Solving & Decision Making

The ability to work effectively and in timely manner in a dynamic environment demand crucial skills. Problem solving and decision making are routine challenges that a leader or an individual contributor encounter.The objective of the training is to equip the participants with the appropriate techniques that will enable them to follow a systematic approach to problem solving. The idea is to help participants  adapt to  tried and tested models on decision making and solving the problems at the root rather than addressing only the symptoms .The crux of the entire program is to incredibly enable participants to come up with various solutions  to a problem as opposed to a single solution . This workshop  goes a step further by including the objective of  managing key decision makers internally and externally.

Developing & Leading High Performance Teams

High performing teams are different from others in the sense that they are looking to out perform their own past performances. This requires a great sense of guidance and direction from powerful leadership and communication that is absolutely clear and focused. This training is aimed at providing the participants highly challenging scenarios that require synergy of thought and action. The objective of the training is to develop competitive and a winning strategies to constantly challenge, motivate and develop high performing teams.

Communication Skills- NLP Techniques

Effective communication is key to effective implementation of plans and constant evaluation in any organisation. A break down or ambiguity in communication leads to lack of trust between various stakeholders and impacts the outcome severely. The objective of the training is to develop the communication  skills of the participants. The idea is to create effective communicators  by using powerful NLP techniques. The objective is to make the participants improve their listening skills  and impart them  with knowledge and skills to help them create instant rapport  with other people.The learning from this training will empower the participants to communicate seamlessly and avoid any miscommunication. The bottom line is to empower the participants with the tools that will help them to decode the body language of others and match it to communicate effectively.

High Impact Presentations

 

Presentations form an integral part of the work culture nowadays. Every individual has to present either to internal customers or external customers to put across their thoughts and concepts and impress upon the audience. Be it a one one or one to many, the outcome is directly dependent on the impact one creates in a presentation.The objective of the training is to ensure that participants learn and practice the tools and techniques that make their presentations create a positive impact resulting in favourable outcomes for the presenter.  This training program will enable the participants to impart learning, share information or influence decision making depending upon the individual preferences, departmental objectives or conveying organizational values.

Customer Service Excellence

Success of the any business  around the globe today is dependent on shaping customer service experience than ever in the past. Technology has grown many a fold  and has made several advances in various parameters that enhance customer experience. Yet the biggest challenge we face today is the ability of human capital to keep pace with technology in shaping customer experience. This is where our training program enables the individuals to live, eat and breathe service excellence.  The objective of the training is to draw the attention of our people to understand the essentials of customer service. The aim is to drive in the point of having a positive attitude and the correct mindset even before serving the customer. The aim for every participant is to understand their role in the transaction and its direct impact on the customer experience. The purpose of undergoing this training is to ensure that every participant has the right attitude and is equipped with the right skill sets and techniques to perform at their best and positively impact the customer experience.

Interpersonal Effectiveness

The ability to communicate with each other and create an atmosphere of  harmony is essential to every business.  The objective of the training is to help participants realize the importance of working relationships. The aim of the training is to highlight the fact that in an ever changing & challenging environment, having exceptional interpersonal skills is of utmost importance. It is a way to create and sustain complex relationships. The idea is to empower participants to communicate effectively and minimize conflict. The participants will be able to think and respond objectively to any situation resulting in improved relationships at workplace and producing positive results.

Personal Effectiveness

Doing things the right way may help you achieve results to your potential. But, if you want to break through and rise beyond your potential, you need to do the right things. Simply, its about being efficient and also effective. The objective of the training is to ensure that the participants understand the essential principles in life that make a person self confident and self reliant.The aim is to drive in the point of having a positive attitude and the correct mindset towards others and more importantly towards self. The aim for every participant is to understand the forces that drive & motivate them, to not only be efficient but also be effective and become unstoppable . In totality, the purpose of undergoing this training is to ensure that every participant has the right attitude and feels accountable for his/her actions and the resulting consequences on professional as well as one’s personal life.

Time Management

Time is the most precious resource we have today. It is the only resource that is equal for all universally.  The objective of the training is to make sure that our people understand the concept of time management in its actual sense. The aim is to look at managing time in a practical manner as opposed to dealing with it theoretically, and being unsuccessful at it. Every participant would  understand the importance of prioritization and its impact in their personal & professional life. In totality, the purpose of undergoing this training is to ensure that every participant is up-skilled with the right techniques of time management. This will help them to channelize and focus their time and efforts in the right direction, which will result in improved levels of self satisfaction and with others.

Personality Development

Developing one's personality is of utmost importance in today's demanding and dynamic environment.Therefore,to keep oneself in sync with the demands of the corporate world it is necessary to up-skill and upgrade.This training program comprises a series of soft skills that enhance an individual's confidence level.The objective of this training program is to develop a positive attitude,enhance self-esteem and self confidence.This training also helps an individual's to improve  their communication skills which is one of the key ingredients to success. In totality, this training works on the intrinsic aspects that mold one's personality and extrinsic aspects such as grooming,poise, finesse and style that enrich one's individual personality.  

Public Speaking Skills

 

It is a well documented fact that fear of speaking in public occupies one of the top spots among fear of insects, heights, etc. Like Gerry Seinfield once said. In fact, for an average person, public speaking is the number one fear and fear of death is at number two. So if you are at a funeral, you are better of in the casket than doing eulogy. This training program is designed to develop an individuals public speaking skills and overcome the challenges and difficulties one faces while addressing in public. This training  program helps individuals to overcome stage fear and realize their potential to effectively develop public speaking skills through practical sessions in delivering speech, group discussions, video - recording and play back sessions to name a few. The bottom line is to transform from a rough cut diamond to a polished diamond of the most superior quality.

Personal Branding

The most successful brands have created an image or a brand identity that alone contributes to it's profits. Because  what you see is what you believe and that eventually leads to trust and brand loyalty. Ever given a thought, that the same is applicable to us. Have we ever given a thought to create a powerful and trustworthy brand called 'You'. This training program revolves around developing you as a brand at workplace. This training program aims to help an individual  carve a niche for himself/ herself, that ultimately will be one of the key difference to them being recognized for their professional conduct.

Personal Grooming & Hygiene

Personal grooming is one of the most basic requirements for acceptance in the corporate workplace. Depending on the organizational culture, there are certain expectations in terms of the attire and appearance. Moreover, being well groomed adds to the level of confidence.This training program is based on global best practices in grooming for both men and women. The aim is to equip the participants with tips and techniques for grooming. The training program is designed to help participants to conduct themselves with elegance, grace and simplicity. The training is designed on the basis of the contemporary standards.

Telephone Etiquittes

Telephonic interactions are most often the first channel of communication and in many professions the only medium to communicate. Therefore,creating positive first impressions and having communication that is engaging become quintessential to its success. This training program is aimed at delivering practical tools and techniques to enhance the skills of the participants that help them sound professional, create rapport almost instantaneously and have a meaningful dialogue with the person at the other end. 

Email Etiquittes

In the current advanced digital era, the reach across the globe is as easy as it could get. With remote working teams and service providers operating from remote locations, most of the communication is exchanged over emails for important projects. This holds true for communication within teams and interdepartmental exchanges as well. However, this comes with its own set of challenges and many a times affects productivity. This training program addresses the challenges by providing insights into effective email drafting to creating rapport using NLP techniques for seamless flow of communication.

Business Etiquittes

Conducting oneself with grace and professionalism is are few traits that put you in a different league as compared to others. You are perceived and judged on the  way you come across as a professional which  has a great bearing on the business outcomes and is almost parallel to the other skills one possesses.  The objective of this training program is to develop the participants  into thorough professionals. The aim is to highlight the importance of professional grooming and business correspondence. The idea is to drive in the point of conducting  oneself with grace, confidence and poise yet making it effortless and simple.  

Sales Training

The objective of the training is to draw the attention of our people to understand the essentials of a sales professional being smart. The aim is to drive in the point of having a positive attitude and the correct mindset even before they serve the customer. The aim for every participant is to understand their role in the transaction and its direct impact on the customer experience at the time of handling an inquiry. The purpose of undergoing this training is to ensure that every participant has the right attitude and is equipped with the right skill sets and techniques to perform at their best and positively impact the customer experience, resulting in increased conversion ratio and in long term, to higher customer retention. The bottom line is to ensure, that we shift our mindset from selling to consulting.

Retail Sales Training

The objective of the training is to look at selling skills in the retail sphere. The aim for every participant is to understand the entire sales process, right from opening to  a successful closure. The objective is to help the participants imbibe the appropriate retail strategies and managing sales. The objective is to understand the buying behavior of the consumer and the key influencing techniques that lead the customer take action, finally resulting in a purchase.

Luxury Sales Training

Definition of luxury by books is ' State of Extravagance' 'Something Desirable but not Necessary'. Selling luxury is therefore, is all about selling aspirations. It is more about educating the buyer and facilitating the buying process rather than hard selling. Delivering excellent service therefore is an integral part of  selling luxury. The training program is designed to create service excellence and a distinct buying experience for the customer. The participants are trained to pay attention to every minute detail in the buying experience as it is equally important as the product or service itself, therefore an element of exclusivity can be created.

Negotiation Skills

We negotiate with the world around us the moment we are born till the time we cease to exist. Negotiation is an extension to one's personality and sorts. The objective of the training is to create powerful and dynamic negotiators. The training is aimed at understanding the various stages in a negotiation.The focus of the training revolves around the attitudes required for effective negotiations. Each participant will enhance his/ her techniques and tactics of negotiations. The aim is to help the participants learn to negotiate with external as well as their internal customer. The objective of the workshop is to enhance the negotiating power of the participants, in a way that makes it easy for them to getting a incredibly ‘Yes’ on  a negotiating table.

Sales For Non - Sales Professionals

Selling is a skill that we learn very early in life and use it amazingly well till the time the time we outgrow ourselves and start believing that selling is only a  job for a select few. The aim of this training program is to revive the salesman within us and give him a direction.The objective of the training is to ensure that the participants understand the essential principles of sales that make an dynamic impact in every individual’s life. The aim is to drive in the point that selling is required at every stage of your job & career irrespective of your job/ role in any department/function. The aim for every participant is to understand the forces that drive results. In totality, the purpose of undergoing this training is to ensure that every participant has the extraordinary required skills and abilities to plan, perform, review and set actionable goals.

Key Account Management

The pareto principle is applicable to the key accounts like it is to most of the aspects. Therefore your key accounts need to be managed slightly different as compared to the regular accounts. The objective of the training is to draw the attention of the participants to understand key accounts. The aim for every participant is to understand the importance and the impact of relationship selling as against transactional selling and managing key accounts. The purpose of undergoing this training is to ensure that every participant has the right set of techniques that enable him/her to boost sales and not only increase but also sustain business profitability. The bottom line is to ensure, that we shift our mindset from selling to consulting.By the end of the session the participants will be aware of the required skill sets and techniques that will help them enhance business profitability. This will lead to an enhanced level of confidence in each of the participant directly resulting in greater efficiency and effectiveness. Each participant will be able to work as a consultant who is capable of offering solutions and maintaining productive business relationships by applying the key principles of strategic account management. 

Train The Trainer

The aim of conducting a trainer the trainer is to develop internal trainers to deliver exuberance . Drive in the importance of communication skills to have a greater impact on the learning outcome. Enhance the presentation & facilitation skills by understanding adult learning principles & various models that are used in the contemporary times. The aim of the program is to create and sustain enhanced level of awareness about the audience & managing different types of behaviors. Participants will be able to practice by conducting teach back sessions with live feedback from their peers and master trainer.

Marketing & Branding

 

The objective of the training is to empower our people with the essentials of marketing. The aim for every participant is to understand and plan an  appropriate strategy for media and promotion.   The objective is to help the participants understand the factors that influence  consumer behaviour.

Tele - Sales Management

Tele - Sales is all about sounding positive, polite, warm at the same time assertive. It is all about  convincing the person at the other end to listen you through the opening pitch. Therefore, one has less than ten seconds to make an impression, that eventually leads to a longer meaningful conversation. This training program is designed with high impact and practical tools to equip the participants to deliver results. The aim of the training is to develop the skill sets of the participants that help them sound confident and assertive during challenging situations.

Conflict Management

Conflicts are common in every sphere of life and the workplace is no exception. Conflict is wrongly looked upon as a negative expression or a state in its literal sense. The aim of this training program is to understand reasons for conflict in a holistic manner and approach it objectively.  The training is aimed at understanding the various reasons for conflict and the different stages in conflict. Each participant will enhance his/ her techniques to manage conflict. The aim is to help the participants learn to manage conflict with external as well as their internal customers. The objective of the workshop is to enhance the ability to manage different types of personalities in conflicting situation by using emotional intelligence.

Transactional Analysis

Transcational analysis is often used to improve the understanding of communication and organisational behaviour. It is used to improve relationships at workplace and helps to manage conflicts effectively. It helps deal with negativity at workplace and improves trust and strengthens the understanding between individuals and teams. 

Emotional Intelligence

Emotional intelligence is about how you can monitor your emotions and understand others emotions. Being emotionally intelligence helps one to perceive others emotions and provide greater degree of understanding of others. It is useful in effective communication and better self regulation of emotions. This training program develops and makes one aware of emotional intelligence that assists you to have better performance. 

Change Management

 

The objective of the training is to empower our people with the right attitude and a positive mindset towards change. The aim is to help the participants introspect and revisit their current set of actions as compared to the expected professional mindset in the present era of a global and professional dynamism. The program also aims to focus that actions of each individual determine and have a direct impact on the culture of the organization.

Interviewing Skills

Recruiting the right candidate for the required position is one of the key challenges that are faced by HR professionals across the spectrum. The requirements are expected to be fulfilled swiftly without compromising efficiency.This training program enables the participants to structure the interviews effectively. The aim of the training is to help participants structure interviews that are based on mapping and evaluating competencies of the candidates. The training program is aimed to refine the existing selection and recruitment processes and make the participants aware of  assessment centers that can be used to support the recruitment process.

Outbound Training

Our outbound training programs are challenging engaging and fun filled. Our activities are designed to provide an experiential learning experience to individuals that helps in greater degree of retention and makes it easy for one to internalize the learning. The activities are customized to suit any age group and can have multiple learning outcomes such as leadership, team building, problem solving, creativity, innovation and many more.

M S Project Management & M S Office

We provide training in project management tools that is extremely necessary for planning , implementation and effective monitoring of projects. The training can be availed from a basic to an advanced level.

We offer complete suite of MS Office training. The suite helps you pick from three levels - Basic, Intermediate & Advanced.                                                                                                                                    

We provide training to students to shine and rise in their lives. We help students identify their strengths and areas of improvement. We develop the students into mentally tough individuals and support them handle the ever growing peer pressure positively.                                                                            

Students Training - Public Speaking & Presentation Skills

We develop your students to become impact-full presenters and command stage presence. We help them create world class presentations that are meaningful and rich in content. We ensure that the students are imparted the contemporary skills and techniques which helps them be in sync with the modern trends.                                                                           

Students Training - Personal Branding

Personal branding is a comprehensive training program that empowers each student to develop a powerful brand that is employable. It helps them realize their true potential and makes them aware of their core strengths. The training is designed to make the students conversant with the demands of the corporate world.

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